When you use our financial modeling tools and services, we collect different types of information. Some you provide directly, and some we gather through your interactions with our platform.
Privacy Policy
Last Updated: January 15, 2025
corivantalor respects your privacy and takes the protection of your personal information seriously. This policy explains how we collect, use, store, and protect your data when you interact with our financial scenario modeling services. We operate in compliance with Australian Privacy Principles under the Privacy Act 1988 and related legislation.
Information We Collect
Personal Information You Provide
- Contact details including name, email address, phone number, and postal address
- Business information such as company name, ABN, and industry sector
- Financial data you input into scenario modeling tools for analysis purposes
- Communication preferences and feedback you share with us
- Payment information when you purchase services or subscriptions
- Account credentials and security questions for platform access
Information Collected Automatically
Our systems automatically collect technical information when you visit our website or use our services. This includes your IP address, browser type, device information, operating system, and pages visited. We also track how you interact with our modeling tools to improve functionality and user experience.
How We Use Your Information
We use the information we collect for specific purposes related to delivering and improving our financial modeling services. Here's how your data works for you:
- To provide access to our scenario modeling platform and process your financial calculations
- To communicate with you about your account, services, and technical support
- To process payments and maintain accurate billing records
- To improve our platform's functionality based on usage patterns and feedback
- To send relevant information about features, updates, and educational content you might find useful
- To comply with legal obligations and respond to regulatory requirements
- To protect against fraud, unauthorized access, and security threats
Important Note: We never sell your personal information to third parties. Your financial data remains confidential and is used solely for the purposes you've authorized.
Data Storage and Security
Your information is stored on secure servers located in Australia. We've put multiple layers of protection in place, but I'll be straight with you about what that means in practical terms.
We use industry-standard encryption for data transmission and storage. Access to your information is restricted to authorized personnel who need it to perform their job functions. Our team receives regular training on data protection and privacy practices.
Security Measures We Implement
- 256-bit SSL encryption for all data transfers between your device and our servers
- Regular security audits and vulnerability assessments by independent third parties
- Multi-factor authentication options for account access
- Automated backup systems with encrypted storage
- Firewall protection and intrusion detection systems
- Strict access controls and activity monitoring for internal users
That said, no system is completely immune to security risks. We do our best to protect your information, but we can't guarantee absolute security. If you notice any suspicious activity on your account, contact us immediately.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. These aren't just theoretical rights—we've set up straightforward processes to help you exercise them.
Access Your Data
Request a copy of the personal information we hold about you. We'll provide this within 30 days of receiving your request.
Correct Inaccuracies
Ask us to update or correct information that's outdated or incorrect. You can also update most details directly through your account settings.
Delete Your Information
Request deletion of your personal data, subject to legal and contractual obligations we may have to retain certain records.
Opt Out of Marketing
Unsubscribe from promotional communications at any time while still receiving essential service-related messages.
Restrict Processing
Ask us to limit how we use your information in specific circumstances while we address your concerns.
Data Portability
Receive your data in a structured, commonly used format that you can transfer to another service provider.
To exercise any of these rights, email us at help@corivantalor.com with your request and verification details. We'll respond within 30 days and walk you through the process.
Data Retention Periods
We don't keep your information forever. Different types of data have different retention schedules based on legal requirements and business needs.
| Information Type | Retention Period |
|---|---|
| Account information and profile data | Duration of active account plus 2 years |
| Financial modeling data and calculations | Duration of subscription plus 7 years |
| Payment and transaction records | 7 years from transaction date |
| Communication records and support tickets | 3 years from last interaction |
| Website usage and analytics data | 26 months from collection |
| Marketing consent and preferences | Until withdrawn or 3 years of inactivity |
When data reaches the end of its retention period, we securely delete or anonymize it. Some information must be retained longer to meet tax, accounting, or legal obligations under Australian law.
Sharing Your Information
We share your information only when necessary to deliver our services or when required by law. Here's who might see your data and why:
Service Providers
We work with third-party companies that help us operate our platform. These include payment processors, cloud hosting providers, email service providers, and analytics tools. These partners can only use your information to perform services on our behalf and are bound by confidentiality agreements.
Legal Requirements
Sometimes we're legally obligated to disclose information. This happens when we receive valid court orders, subpoenas, or requests from law enforcement agencies. We'll notify you about such requests unless prohibited by law.
Business Transfers
If corivantalor is acquired by another company or merges with another business, your information may be transferred as part of that transaction. You'll be notified of any such change and how it affects your data.
International Data Transfers
Your data is primarily stored and processed in Australia. However, some of our service providers operate servers in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses and other legal mechanisms approved under Australian privacy law.
Any international transfer complies with Australian Privacy Principle 8, which requires us to take reasonable steps to ensure overseas recipients handle your information in a way that's consistent with Australian privacy standards.
Children's Privacy
Our services are designed for business professionals and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If you believe we've inadvertently collected information from a minor, please contact us immediately so we can delete it.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website before the changes take effect.
The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
Complaints and Concerns
If you have concerns about how we handle your personal information, we want to hear from you. Start by contacting our privacy team using the details below. We'll investigate your complaint and respond within 30 days.
If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can contact them at 1300 363 992 or visit www.oaic.gov.au.
Privacy Questions?
corivantalor Privacy Officer
Shop 41, Park Beach Plaza, 253 Pacific Hwy
Coffs Harbour NSW 2450, Australia
Phone: +61 423 470 959
Email: help@corivantalor.com